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10 Csr Agents needed to work at Ebay Call center Full-time Job

9 months ago Customer Services Calgary   117 views
Job Details

We are looking to recruit dynamic and flexible team-mates who will dedicatedly participate in our Customer Experience teams daily in order to deliver on our unifying purpose of helping our customers by solving their problems in the quickest, simplest, easiest way possible …and make them feel great about eBay along the way. Our Teammates are obsessed with the customer experience we offer.

You will:

    • Communicate with eBay customers through inbound and outbound calls, emails and chat
    • Build and sustain an extraordinarily high level of skills centered on sophisticated customer handling and excellent communication
    • Take ownership for customer issues so that they are resolved and you keep customers updated along the way
    • Ensure all information related to customer issues is logged and tracked
    • Provide a quick and deep understanding of customer priorities & identify key improvement areas. Understand our customer needs & act with the customer in mind
    • Achieve Quality, Satisfaction & Metric driven Targets as set out by Team Leader
    • You expertly follow up with members on issues that were not able to be resolved during a single contact

 

Company Description
Work at Ebay home jobs is simple. We will guide you threw it