Login for faster access to the best deals. Click here if you don't have an account.

10 Technical support agents needed from home . Work From Home Amazon Ebay Intact and more Full-time Job

1 month ago Financial Services Dartmouth   87 views
Job Details
The Technical Customer Service Agent  responds to customer product support questions in a professional, courteous and prompt manner. The TSA works on problems of limited to moderate scope and resolves routine issues using the knowledge base.

 

Responsibilities:

  • Review, define and communicate workarounds and escalate tickets to the right department
  • Solve customer issues via phone
  • Assist in writing customer facing technical documents such as newsletters, notices, etc
  • May participate in new product launch activities
  • Interacts with third party vendors and suppliers in a professional manner
  • Provide customer and technical support for Telus products
  • May be required to work on weekends or on-call as needed

What you need:

  • A fast and goood internet connection with a phone - Landline or Cellphone -
  • A Laptop or Pc
  • A good knowledge in web serach and data entry
Company Description
At Intact, insurance is not about things. Its about people. Its what we believe, and it shapes everything we do. Its why we strive to provide a second-to-none experience for our customers and create an inspiring workplace for our employees to thrive in.
As Canadas largest provider of property and casualty insurance, were not only leading our industry, but were redefining what it means to work for it. As a recognized top employer, were committed to living our values and supporting our dedicated people who bring their best to work each day because they know their work matters.