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Account Executive, Wireless Sales Full-time Job

8 months ago Customer Services Vancouver   120 views
Job Details


The Role:

As an Account Specialist for The Exclusive Partnership Program, you will be responsible for leading efforts to increase sales, service and customized marketing support for the employees of various Medium & Large enterprises in Western Canada. This is a great opportunity for a seasoned, customer centric sales professional to work closely with marketing primes to drive end-to-end funnel management of new and existing business relationships. You will have an opportunity to partner with other subject matter experts and professionals who are truly passionate about what they do. The team seeks individuals who are results oriented, have a passion for digital programs, thrive in a dynamic fast paced environment, and have past success improving sales, revenue and churn.

Reporting to the Regional Sales Manager –, you will be a key player accountable for prospecting new business relationships and deploying the vision and strategic roadmap for key customers.

Key Responsibilities:

Prospect & manage a portfolio of Commercial accounts.

Increase the amount of employee-paid lines in key accounts, to complement the employees with Mobility services covered by the company.

Find and manage leads by getting to know each business, their employee demographics, their intranet and internal marketing opportunities, and provide exceptional customized service and marketing to drive adoption.

Drive digital advertising and educational opportunities on the Mobility promotions and value available for that particular company, catering messages and offerings to different segments and verticals

Partner with Commercial Account Executives to set up service level expectations of new customer accounts

Manage relationships between key strategic B2B accounts

Manage from pitch, to pricing approval, to building and executing support materials, and ongoing performance management

Partner with cross functional operational teams to facilitate customer orders, deliver hardware to customers and conduct training as required

Have direct accountability for enhancing customer satisfaction and loyalty, through optimization of retention results

Demonstrated ability to penetrate deep and wide within an organization to prospect opportunities to provide Bell services and solutions

Opportunity to articulate Bell’s value proposition and competitive differentiator to key decision makers.

Proactively participate in the up-selling and raising awareness of various Bell products and services.

Actively involved in the use of Salesforce.com to track opportunities, update customer activities and help manage your business successfully

Lead marketing and sales meetings with various audiences to drive and support objectives.

Resourceful in troubleshooting any issues and pulling in the right team members to support quick resolution

Critical Qualifications/Competencies:

Demonstrated 3-5 years’ experience in B2B account management, digital account management or client relationship management

Strong customer service orientation and act as a business consultant or solution provider Marketing acumen and 4P holistic thinking

The ability to get in the door; hunting, networking and cold calling experience.

Technology knowledge leader: Office, tablets, smart phones, applications.

Post-secondary education.

Valid driver license.

Brilliant communication and presentation skills

Preferred Qualifications/Competencies:

Telecom sales experience would be ideal

Skilled in solution based or consultative based selling techniques

Company Description
At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content we advance how Canadians connect with each other and the world.