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Administrative Assistant Full-time Job

9 months ago Customer Services London   2.8K views
Job Details


The Administrative Assistant supports the administration of physical and electronic resources for the Faculty or Division or Department. The incumbent may be responsible for administering key requisitions, office assignments, room bookings, office furniture and moving, supply ordering, phone set up and changes, phone directory, internal mailing lists, mail and report distribution and website content maintenance. The Administrative Assistant also provides general information and front line support to visitors to the Faculty or Division or Department, responds to phone and e-mail inquiries and refers inquiries to other resources. The Administrative Assistant will provide administrative, customer service and financial support to the WindEEE Research Institute.

Some of the responsibilities include but are not limited to:

  • Assist the Director of the Institute in an all administrative functions to both Operations and Research
  • Assist the WindEEE Team in producing a large pallette of documents such as letters, invoices, finalizing drafts of proposals, contracts, travel expenses, Agendas
  • Follow up with clients and potential clients
  • Administrate events such as meetings, symposiums, conference
  • Interacting with faculty members of the Institute and graduate studentsQualifications



  • Community College Diploma in Business or administrative Studies


  • 2 years of experience providing customer service, administrative and financial support in an office setting; experience working in university environment dealing with students, faculty, staff and the community would be an asset.

Skills, Abilities & Expertise:

  • Knowledge of general office procedures including records management systems
  • Ability to establish effective routines for excellent communication with all members of the team to maximize productivity
  • Proven ability and natural inclination to interact with people in professional, respectful and diplomatic manner
  • Self-motivated multi-tasker with strong organizational skills
  • Positive, outgoing attitude with genuine customer service orientation
  • Demonstrated ability to work independently, take initiative and follow through on work assignments
  • Familiarity with University policies and procedures preferred
  • Written and verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
  • Customer service skills to understand customer needs and expectations, with a desire to deliver helpful and reliable service to the University community
Company Description
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.