Varcarme Computers established in 1984, provide a one-stop shop for their clients. From hardware repairs to software solutions, they pride themselves on ensuring the best possible experience for their clients.

Based near Hillsborough, Varcarme Computers are a Sage Business Partner and an Alchemy Reseller. They are now seeking a passionate IT Apprentice to join their existing team of 2. The apprentice will learn a variety of skills, and be supported by a mentor who has experience of completing an apprenticeship himself!
For more information about Varcarme Computer Services, please visit; http://www.varcarme.net/

Roles & Responsibilities (will include but not be limited to):

• Assist the company support team working on both internal and customer issues
• Be able to work as a part of a team to deliver accurate resolutions
• Understand priorities and timescales to maintain customer satisfaction
• Dealing with 1ST Support issues
• Onsite work as required, including installing software, discussing customer requirements and providing end-user training

All of the below are beneficial but not essential; Desired Qualities, Skills & Knowledge:

• An understanding of, and visible passion for IT
• Knowledge of computer hardware and software would be beneficial but not essential
• Good communication skills
• Confident when dealing with customers
• Professional and Courteous
• Great eye for detail
• Methodical and Logical troubleshooting mindset