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BOS - On Call Customer Service Assistant - Edinburgh, Leith Full-time Job

1 month ago Customer Services Edinburgh   22 views
Job Details

As an On Call Customer Service Adviser you'll be the first point of contact between us and the most important part of our business: our customers. Working across a number of branches you'll develop new relationships, build a network to support your future career and see first-hand the impact you can have on our customers.

Day to day you could be:

• Greeting customers as they call or visit our branches

• Helping customers with many of their day-to-day queries

• Helping customers use our technology

• Supporting a number of branches within your local area

• Working with your team to make life easy for our customers

• Taking the time to really get to know your customers and colleagues

• Supporting initiatives within the local community


Company Description
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain recover. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together were building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.