Credit Card Customer Service Rep - Cantonese/Mandarin Full-time Job1 month ago - Financial Services - Markham - 166 views
High school diploma and minimum of one (1) year of relevant experience
Possess computer & multi-tasking skills
Require full proficiency gained through job related training to perform a range of activities
Thrive in a dynamic and time-sensitive environment
Advanced knowledge of our business and understand the functions of our various business areas
Passionate and engaging professional with a desire to consistently and compassionately deliver superior customer experience
Mandatory Full Time Paid Training: Must be available for up to 10 weeks of full time training.
Training times may be between 7:00 am - 3:00 pm or 4:00 pm to Midnight. Must be flexible for both training times.
Shifts: Contact Center environment is 24/7 and will require specialists to be fully flexible to work within our Business Hours which are Monday to Sunday, 6:00am - 12:00am Midnight.
Must be able to work 4:00 pm to 12:00 midnight including weekends.
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
- Canadian Retail, including TD Canada Trust, TD Auto Finance Canada, TD Wealth, TD Direct Investing, and TD Insurance;
- U.S. Retail, including TD Bank, America's Most Convenient Bank, TD Auto Finance U.S., and an investment in TD Ameritrade; and
- Wholesale Banking, including TD Securities.