Customer Service Advisor Full-time Job1 month ago - Customer Services - Edinburgh - 116 views
Learn more about the general tasks related to this opportunity below, as well as required skills.
You will be key to Helping British Businesses Recover by supporting UK businesses within a responsible, sustainable and inclusive bank.
This is an inbound Telephony role where your working day will involve helping customers to grow their business through assisting them with their enquiries and fulfilling their business banking needs in an efficient and effective manner.
You will use your skills and knowledge to ensure each of our customers is provided with an excellent & empathetic customer experience.
The day to day banking needs that you will be supporting our customers with include queries relating to cheques, money transfers, balance enquiries, Internet Banking registrations and debit card queries.
Excellent customer service skills
Customer service background
Flexible and adaptable to change
Ability to work as part of a team
Ability to navigate around multiple systems
WHAT'S IN IT FOR YOU?
Excellent induction training
Competitive rate of pay/pay progression
Gain experience and new skills
Great insight into the banking sector
Potential for extension