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Customer Service Partner - Business Banking Full-time Job

1 month ago Customer Services Edinburgh   29 views
Job Details


We're looking for people who are passionate about providing a brilliant customer experience and helping local businesses to thrive.

A background in customer service is beneficial but not essential. All we ask for is a talent for talking to people and a flair for understanding what they need and identifying the best way to support them. Oh, and a real desire to help by answering questions and sorting out problems. In return, we'll develop you in the role, which means you'll easily be able to see your career path in TSB.

We love our Service Delivery colleagues to:

Provide a brilliant customer experience by building a great relationship and adding that human touch to every conversation

To treat our customers like individuals by getting to know them and their business

Support our business banking customers when they call by providing prompt help and expert advice

We know it takes more than just skills and experience. So, we want our Service Delivery colleagues to:

Have the ambition and drive to develop a fulfilling career with TSB

Live and breathe our TSB behaviours

Be passionate about delivering TSB strategy through great service and responsible decision making to do the right thing for the customer every time

Company Description
TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales but has not had a presence in Northern Ireland since 1991. TSB in its present form launched on 9 September 2013.