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Customer service representative Full-time Job

8 months ago Customer Services Cambridge   240 views
Job Details

We are looking for Customer Service Representatives to join our team of incredible people this summer.We want people who have an excellent personality, empathy and strong work ethic.


• Handle inbound service calls

• Drive customer satisfaction through voice, chat, and/or email communications

• Navigate through multiple systems

• Ongoing training and skill development



Company Description
As a leading global provider of customer experience (CX) products and solutions,Sitel Group®empowers brands to build stronger relationships with their customers by creating meaningfulconnections that boost brand value.With100,000 peoplearoundthe globe working from home orfromone of ourCXhubs we securely connectbest-lovedbrands with their customers over 4.5 million times every day in 50+ languages. Whetherdigital or voice-based, our solutions delivera competitive edge across all customer touchpoints.Our award-winning culture is built on 35+ years of industry-leading experience and commitment to improving the employee experience.