Login for faster access to the best deals. Click here if you don't have an account.

Financial Crime Strategy Manager - Fraud Specialist Full-time Job

1 month ago Customer Services London   71 views
Job Details


By working alongside Engineering, data scientists, 1st line investigators, and Product managers, together with industry peers, you’ll be expected to think strategically and critically, design efficient solutions/strategies, and take a high degree of responsibility over the detection and reduction of financial crime with a specific focus towards Starling’s Fraud controls.


• Playing a key role in proactively developing a robust financial crime prevention strategy for Starling Bank including but not limited to building up defences against – Application Fraud, the misuse of Starling accounts to facilitate the receipt and movement of fraudulently obtained funds and the misuse of Starling accounts to defraud the Bank.

• Assisting with the ongoing focus on the identification of active and potential threats in order to diminish risk and reduce costs associated with losses, fines, investigations and customer remediation.

• Continuously assess the effectiveness of Starling’s financial crime controls to ensure our approach is appropriate in meeting our regulatory and commercial objectives.

• Work with dedicated Engineers to dynamically install fraud controls quickly and efficiently.

• Conduct analysis of changes and anomalies in customer behavior, account usage, suspicious patterns of behavior and seeing the interconnectivity between activities.

• Adopt the culture of agility and responsiveness within the Strategy team as risks, regulations, and business needs change and evolve over time.

• Maintain close collaboration with FinCrime Operations to ensure smooth and efficient execution of any new strategy or solution.

• Be the face of Starling at external schemes and industry-related meetings, roundtables and working groups.

• Through regular attendance to the above, maintain an awareness of forthcoming legislative & regulatory changes regarding financial crime matters. Using this to form Strategies and thinking that you will share internally

• Work with the wider bank to raise awareness and understanding of fraud issues/risks affecting the bank and ensure that the operational and service teams are well informed and aware of all new/emerging developments

• Contribute to the design and delivery of ongoing Financial Crime training.

• Close coordination and cooperation with Compliance, Operations and Product in relation to new industry initiatives and adherence to industry guidelines

• Work with Engineering, Operations and Compliance on the design of fraud transaction monitoring rules and effective adaptation of said rules through regular analytical reviews of outcomes.

• Assist with financial crime investigations and escalations - when required.

• Conduct and assist with regular analysis of existing and new Starling products/services to identify areas or methods where Starling could be exposed to fraud risks and suggest improvements/optimisations early on in the scope/design phase


• Proactive, curious, out-the-box thinker and problem solver

• Good project management and organisational skills

• Confident communicator

• Proven understanding of fraud rule management across multiple payment methods

• Excellent data analysis skills

• Good knowledge of financial crime areas especially Payment Fraud and Onboarding

• Strong knowledge of new and existing regulations

• Solid understanding of urgency and importance in relation to regulatory compliance


• 33 days holiday (including public hols). You’ll also get your birthday on us

• 16 hours paid volunteering time a year

• Generous parental leave

• Private Medical Insurance with VitalityHealth

• Contributory pension scheme

• We have many varied social groups set up and run by our employees - ForTheWin (a gaming group), Starling FC, book club and many more!

• Discounts on cinema tickets, restaurants, shopping and train tickets via a Perkbox membership

• Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme

• Gym membership options


Company Description
Starling Bank is a digital challenger bank based in the United Kingdom. It focuses on current and business account products. Headquartered in London, Starling Bank is a licensed and regulated bank, founded by former Allied Irish Banks COO, Anne Boden, in January 2014.