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Front Desk w/Dental exp. Tempe, AZ Full-time Job

7 months ago Customer Services Tempe   91 views
Job Details

We are looking for individuals who are:

  • Fun and have a great attitude
  • Team focused
  • Ready to learn
  • Ready to lead and be lead.
  • Accountable and take pride
  • Supportive to all around them

We do not want:

  • Negative attitudes

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Sterilize items coming in from doctor offices
  • Answers all phone calls and directs them to their proper department point of contact
  • Assign and write pan number on each impression and/or model
  • Fills out Lab Slips indicating Red Date
  • Using Jenmar software, enter pan number, dates, doctor’s name, shade color, if applicable, patient name, services that are needed, the date the case came in and due date/ship date.
  • Call doctor offices for any missing information or items
  • Print out Work Ticket and pull any applicable old paperwork and place in the pan
  • Deliver cases to respective departments
  • Removes cases off “hold” status that have been received from dentists’ offices
  • Cleans case pans and prepares them for the next case
  • Invoice completed cases using Jenmar software
  • Assist with shipping & receiving of cases
  • Align the front desk team to provide world class customer service
  • Scanning and administrative tasks

REQUIRED EDUCATION/EXPERIENCE:

  • High School Diploma or equivalent
  • Basic computer knowledge
  • Must be dependable
  • Professional phone etiquette required
  • Must be able to work 8AM to 5PM
Company Description
Dani Dental Studio was established in 1993 by owners Assen and Daniela (Dani) Dobrikov. After graduating from Dental Technology College in Sofia, Bulgaria in 1988, Assen and Dani began their careers as dental technicians.
Dani Dental Studio is also certified by all major dental implant companies. Our extensive in-house inventory gives dentists a large variety of options. Our staff can assist dentists in selecting the correct components and materials for simple cases to full mouth restorations. From the initial treatment planning phase to the final seating of the restoration, we are here to help.