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Front Desk Full-time Job

7 months ago Customer Services Windsor   172 views
Job Details

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
  • Welcome and serve guests in person and over the phone everyday.
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.
Company Description
Interstate Hotels & Resorts' 35,000 associates around the world deliver superb hotel guest experiences and drive optimal results for our hotel owners. We operate hotels under top lodging brands across luxury, full-service, resorts, convention centers, select-service and extended stay such as Marriott, Renaissance, Autograph Collection, Hyatt, Luxury Collection, Westin, Sheraton, Hilton, Curio Collection, DoubleTree, Tapestry, Hotel Indigo, Courtyard, Hampton, Aloft, Wyndham, Hyatt Place, Holiday Inn and Crowne Plaza, to name a few.