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Geek Squad Agent [Culver City-179] Full-time Job

7 months ago Customer Services Culver City   210 views
Job Details
Key accountabilities:
  • Perform a variety of fulfillment duties for clients in their homes including delivery, installation and networking with a primary focus on Home Theater technology
  • Phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devices
  • Provide timely updates to the client and store precincts
  • Responsibly manage inventory and Geekmobile maintenance
  • Provide feedback and training to store teams as well as assist in store stock repairs
  • Support Geek Squad efforts to protect the world, one device at a time
Basic Qualifications:
  • Experience actively using and learning about home theater products
  • 6 months experience delivering, integrating and/or repairing consumer electronic products
  • 1 year experience in a customer service or in-home experience environment
  • 1 year experience in an electronics industry
  • Ability to work a flexible schedule inclusive of holidays, nights and weekends
  • Maintain a clean driving record and hold state/local licensing as required
  • Be able to carry/lift/push/pull weight up to 75 lbs. or 150 lbs. as part of a team, with or without accommodation
  • Be 21 years of age
Company Description
Best Buy offers expert service at an unbeatable price more than 1.5 billion times a year to the consumers, small business owners and educators who visit our stores, engage with Geek Squad agents or use BestBuy.com or the Best Buy app. The company has operations in the U.S and Canada, where more than 70 percent of the population lives within 15 minutes of a Best Buy store, as well as in Mexico where Best Buy has a physical and online presence.