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Infra Managed Serv Project Management-Lead Full-time Job

1 month ago Banking Dubai   77 views
Job Details

Key skills required for the job are:


Infra Managed Serv Project Management-L3 (Mandatory)
IT Governance and Risk Controls-L3
Corporate Banking-Trade Finance-L3
As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management. Ensure proper communication and quick resolution as a crisis manager. Responsible for Vendor Management and people management. Drives day to day operations and work plan allocation/management. Conduct periodic reviews with teams. Weekly and monthly status reports to higher management. Participate in business meetings with various stake holders. Take corrective actions based on the customer satisfaction surveys. Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Effort estimation/reviews on need basis for new projects.


Minimum work experience: 5 - 8 Years
Proficiency in English Language is Desirable


Roles & Responibilities


"As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management. Ensure proper communication and quick resolution as a crisis manager. Responsible for Vendor Management and people management.
Drives day to day operations and work plan allocation/management. Conduct periodic reviews with teams. Weekly and monthly status reports to higher management. Participate in business meetings with various stake holders. Take corrective actions based on the customer satisfaction surveys. Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Effort estimation/reviews on need basis for new projects."

Company Description
At Wipro, we endeavor to provide a formidable platform for professionals who will be our change agents catalysts who are torchbearers of our fortitude to excel and redefine the limits of technology to make our clients successful. Our hiring team focuses on the recruitment of talented professionals in the industry. If you are experienced in the pursuit of excellence in IT, and looking for challenging opportunities to actualize your fire within, look no further