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Receptionist (PT -1845) Full-time Job

7 months ago Customer Services York   120 views
Job Details

QUALIFICATIONS AND EDUCATION:

Education

  • High school diploma or its equivalent required.

Qualifications

  • Knowledge and understanding of medical and billing procedures.
  • Must possess proficient computer skills.
  • Must have the ability to work efficiently and prioritize tasks in a high volume practice.
  • Must understand the procedures associated with managed care plans.
  • Must have professional and effective communication and customer service skills, and be able to deal with many different personalities.
  • Must be able to work both independently and as a member of a team and be willing to assist other team members as needed.
  • Level I: One year of experience in the medical field preferred.
  • Level II: Three years of experience in the medical field required.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Greets patients/visitors in a professional, courteous and helpful manner.
  • Registers patients for his/her scheduled visit with the provider. Verifies patient demographic information and updates computer system as needed.
  • Scans patient identification and patient insurance card/cards and verifies benefits and eligibility information.
  • Verifies managed care referrals are on file when necessary per insurance requirements.
  • Collects copays and outstanding balances from patients.
  • Answers telephones promptly, identifies self and directs calls as appropriate.
  • Provides coverage for other receptionists/greeters during absences.
  • Travels to other offices when there is an organizational need to provide coverage for the physician schedules.
  • Maintains a positive and professional attitude towards patients, co-workers and physicians.
  • Keeps work area orderly and neat.
  • Demonstrates flexibility in performing additional responsibilities that contribute to the improvement of patient care and the well being of the Practice.
  • Handles difficult situations tactfully.
  • Issues work and/or gym notes.
  • Schedules appointments.
  • Reconciles daily payments.
  • Level II: Trains and mentors newly hired Receptionists.
  • Participates in monthly staff meetings, attending even when held outside of normal scheduled working hours.
  • Shows flexibility in scheduling as required by the department, including flexibility in work location and on-call assignments.
  • Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

No direct reports.

LANGUAGE SKILLS:

Must be proficient in the English language, both verbally and written, in order to communicate effectively with patients, co-workers, physicians, vendors, and the general public.

Company Description
OSS Health is committed to providing the highest quality orthopaedic healthcare available anywhere. From diagnosis and treatment to recovery and rehabilitation, OSS Health was founded on the beliefs that we can build a better healthcare experience from the unexpected trip to one of our Urgent Care Centers to specialized surgery at our one of a kind, state of the art Hospital. The goal of our highly trained physicians and staff is to get our patients back to an active, healthy lifestyle.