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ScotiaMcLeod Administrative Associate - Toronto, ON Full-time Job

3 months ago Financial Services Toronto   576 views
Job Details

Purpose of Job: The Administrative Associate’s primary focus is to assist an Advisor in the day-to-day trading administration of their business.

Key Accountabilities:

1. Ensures a High Level of Client Service by:
  • Entering client trades as directed by client or Advisor.
  • Remaining up-to-date with all regulatory rules and trading activities as it relates to client accounts.
  • Preparation of documents and information for client meetings and financial planning
  • Managing and tracking of prospect clients and center of influences
  • Preparation of tax packages and year end checklists

2. Ensure Effective Client Administration by:
  • Resolving issues and executing client transactions promptly and accurately, escalating issues to Advisor when appropriate.
  • Issuing instructions for client withdrawals, payments and contributions according to client or Advisor instructions.
• Ensuring all client interaction is accurately documented. • Understanding the required documentation for all client account types.

3. Contribute to the Effective Functioning of the Branch Team by:
  • Building effective working relationships across the team and with various business lines and business partners across the bank.
  • Maintaining a high level of customer service and facilitating a culture of openness and honesty.
  • Actively participating and contributing to team meetings and other touch-points with team members.
  • Developing and executing meaningful employee development plans.
Skills, Experiences and Functional Competencies
  • The Administrative Associate will review and/or escalate to an Advisor any client issues that may put the firm, the Advisor, or the bank at risk.
  • The Administrative Associate will work regularly with Microsoft Office Suite of Products, Charles River (trading platform), Salesforce (CRM) and other related software, applications & resources to support the business.
  • Must adhere to regulatory requirements of IIROC and keep their license in good standing

Education and Other Requirements
  • Excellent verbal & written communication skills, strong organizational skills, ability to prioritize, takes initiative and effectively works independently and strong ability to maintain deadlines.
  • Understands industry and firm’s compliance regulations & requirements.
  • Ability to take direction well from Advisor(s) related to client trading activity.
  • Canadian Securities Course Completion (CSC)
  • Conduct & Practices Handbook (CPH)
  • Investment Representative Training (IRT)
  • Post-Secondary Education
Company Description
Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. With a team of approximately 100,000 employees and assets of approximately $1.2 trillion .