• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to cross-train in other hotel related areas.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.
• Maintain a warm and friendly demeanor at all times.

KEY RESPONSIBILITIES

• Checks daily Forecast
• Checks swing Machine / clean it and own area
• Checks the log Book for alteration request.
• Attends morning briefings and receive instructions of the day from Housekeeping Supervisor and Laundry Supervisor.
• Checks all the staff uniform if any damaged or button to be change
• Performs timely repairs on all items of uniform, linen and upholstery.
• Measures, makes or alters uniforms for new employees
• Tailors new uniforms, items of linen and upholstery.
• Ensures that all linen and uniforms are repaired before issue to user departments.
• Takes care of basic alterations requested by guests.
• Assumes responsibilities of linen/ uniform room on the quality of tailoring supplies to be bought.
• Is responsible for maintenance and upkeep of sewing equipment and all areas under his/ her control.
• Keeps a detailed record of the daily work.
• Converts discarded linen into usable items for re-circulation.
• Organizes and takes inventory of all fabric materials.
• Organizes and cleans the work area.
• Updates Log book for next shift
• Guests room’s curtain are re-stitch /removes and fixes it back whenever required.