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Veterinary Front Office Receptionist Full-time Job

7 months ago Customer Services Frisco   129 views
Job Details

Veterinary Front Office Responsibilities

  • Greet all clients with a positive greeting; answer phones; take messages and answer basic client questions
  • Know the range of services the practice provides and the species it treats; advise clients/recommend services for their pets; provide estimates
  • Differentiate and prioritize between routine cases and emergency cases and alert staff accordingly
  • Understand and use special record notations, and make appropriate notes in patient records
  • Be familiar with infectious and common zoonotic diseases; including prevention, and the steps to reduce or eliminate transmission
  • Maintain medical records, establish or understand medical record filing systems
  • Handle all cash transactions including deposits and invoicing

Veterinary Front Office Qualifications

  • Must have a high school diploma or equivalent
  • Excellent communication skills
  • Possess a good attitude and contribute to a positive work environment
  • Animal care, client/customer interaction, receptionist experience
  • Knowledge of and ability to use medical abbreviations
Company Description
This is a great time to join People, Pets & Vets. Not only does your work benefit the lives of pets and their people, but you are joining a reputable and sought-after cornerstone of your pet community. Each PPV hospital operates independently while leveraging a network of sister hospitals giving you the opportunity to grow in an organization where your contributions are valued by a team of pet health enthusiasts just like you.